EVALUATION OF THE IMPLEMENTATION OF THE STUDENT ASSISTANCE POLICY OF THE IFPB: CASE STUDY IN THE CAMPUS PICUÍ
Evaluation. Implementation. Student assistance.
Since student assistance is a public policy that is responsible for establishing a set of actions aimed at reducing socioeconomic inequalities and promoting social justice in the training course of students, it is important to evaluate it to generate possible information to contribute to the process of Decision-making process of the actors involved in its implementation. This research evaluated the implementation of the IFPB student assistance policy in Campus Picuí. In order to achieve the proposed objectives, a qualitative-quantitative approach was used, which was descriptive in purpose and bibliographical, documentary and case study in the media. Through documentary analysis, questionnaire application and semi-structured interviews, the main programs implemented in Campus Picuí were identified, the perception of the actors that implemented the policy was described, and the beneficiaries' vision was portrayed. The interview technique was used for the managers and technicians involved in the implementation process, and the questionnaire technique was applied with the beneficiaries of the policy. The methodological model of process evaluation of Draibe (2001) was adopted to support the construction of the results of this investigation. It is concluded that the implementation of the Student Assistance policy demands that the management has more dialogue with the implementing actors; That management seeks to correct perceived failures in communication between managers and technicians so as not to jeopardize the success of the policy; It is necessary to select the beneficiaries through widely circulated notices; The implementing agents of the policy can not be allowed to act without proper training; It is necessary that managers, technicians and beneficiaries be evaluated to contribute with improvements in the process of implementation of the policy; And even with a specific heading for the Student Assistance policy within the Institution's Budget, the resources allocated to Campus Picuí are insufficient to reach the number of students who need to be served by the policy. It is hoped that the results provided by the aforementioned work may contribute to the advancement of the academy and to the decision-making by IFPB managers.