PREPARATION AND VALIDATION OF INSTRUMENT CONTENT FOR ASSESSING THE QUALITY OF CARE SERVICES WITH RISK CLASSIFICATION IN OBSTETRICS
Validation study. Assessment of Patient Care Outcomes. Assessment of Processes and Results in Health Care. Screening. Pregnancy.
Objective: The study seeks to develop and validate an instrument for evaluating the quality of the Reception service with Risk Classification in obstetrics with evaluation dimensions for users, health professionals, and managers. Methods: This is a methodological study with a quantitative diagnostic approach that is divided into two stages: in the first, a study was developed in which an instrument was created and divided into 3 modules: with a dimension for the user (module 1), for health workers (module 2) and for the manager (module 3). This product was validated in terms of content by a committee of judges (experts) specialized in the area. The tool was created based on the theoretical framework proposed by Donabedian and the objectives proposed by the World Health Organization and the Ministry of Health through the Prenatal and Birth Humanization Program. The analysis of this stage was carried out using the committee's agreement index (CI), Content Validity Index (CVI), and Kappa index to evaluate and reach the ideal parameters of agreement and content validity between the judges. Results: The instrument was validated for content in stage 1 of the study, after evaluation by the Committee of Experts, considering values for CVI, CI, and Kappa equal to or greater than 0.8 for each item evaluated. Conclusion: It is expected that this study will be able to evaluate the quality of Reception services with Risk Classification from the perspective of managers, health professionals, and users of maternal and child services.