Evaluation guidelines for library management systems: a study of the Bookweb system
BookWeb; Evaluation guidelines; University libraries; Information management systems.
Information management systems are essential for the functioning of libraries. In addition to supporting various library activities, they aim to provide users with access to the information potentially contained in the collection. Therefore, it is known that systems undergo updates and require periodic evaluations to verify whether or not they meet the demands of the information unit. BookWeb, the system used in the libraries belonging to Faculdades Nova Esperança, the locus of this research, will be analyzed, identifying the details of its operation. Therefore, through this analysis, bibliographic survey, and search strategies, the potential of the study in terms of updating evaluation guidelines can be glimpsed. The objective is to propose guidelines for the evaluation of information management systems in university libraries. The research is bibliographic and exploratory in nature, consulting national and international databases to construct the theoretical framework, in addition to the action research technique to obtain information from the functioning of BookWeb, aligning theory and practice. This includes qualitative and thematic analysis, after applying questionnaires to librarians, identifying gaps, aiming at improvements, and supporting the construction of evaluation guidelines for library information management systems, which is the final product. On the other hand, there was a lack of recent literature on system evaluation, in addition to gaps found in the functioning of the BookWeb system. In summary, we believe in the potential of the proposed evaluation for more efficient management, resulting in efficient improvements that meet the information needs of the community.